Our mission is to educate homeowners BEFORE they begin a home improvement or home repair project, to greatly reduce the chances of victimization or fraud. By empowering homeowners with valuable information and resources around the topics of “Best Practices” for starting a project, we can begin to win the war on contractor fraud and claim our communities Contractor “Fraud-Free Zones.”
In 2009, The National Center for the Prevention of Home Improvement Fraud was born as a 501(c)(3) nonprofit organization. NCPHIF was created to help protect consumers from becoming victims of home improvement or home repair contractor fraud.
After seeing her Grandmother financially and emotionally victimized by a fraudulent contractor, Phae Howard made it her personal goal to empower consumers to avoid similar situations. NCPHIF was
created to help protect consumers from becoming
victims of home improvement or home repair contractor fraud.
NCPHIF’s long-term goal is to make every city and town in the United States Contractor “Fraud-
Free Zones” through our comprehensive plan and phased approach.
With our “SmartPower” FREE workshops, our
community involvement, resources and tools available on our Web site, and soon through the development of our National Database, Call Center, and Traveling Kiosk, we will make a major difference in the war on contractor fraud across the country.
Through our services, the information and knowledge provided by NCPHIF will help empower consumers to differentiate between honest contractors and those involved in home improvement scams, or poor service delivery. With this knowledge, consumers can proactively become their own quality control managers, which will help them avoid being victimized by illegal contracts, large upfront deposits, lost payments, shoddy construction, and liens on the property they have worked so hard to acquire.